Contact Us

We’re here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our Customer Support Team is happy to assist you.

We aim to provide prompt, professional, and friendly service, and we strive to respond to all inquiries as quickly as possible.

Customer Support

Everard Apparel

Website: https://everardapparel.net

Email: payment@everardapparel.net

Telephone: +44 7445833098

Business Address

Everard Apparel

3 Trent Close

St Helens

Merseyside

United Kingdom

WA9 4TS

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (GMT/BST)

Closed on weekends and public holidays.

How Can We Help?

Our Customer Support Team can assist you with:

• Product information

• Order status and tracking

• Shipping and delivery inquiries

• Returns and exchanges

• Refund requests

• Payment and billing questions

• Size and fit guidance

• Account assistance

• General inquiries

Before Contacting Us

To help us assist you more efficiently, please include the following information when contacting us about an existing order:

• Full Name

• Order Number

• Email Address used to place the order

• Description of your inquiry

• Photos (if reporting a damaged, defective, or incorrect item)

Providing complete information will help us resolve your request more quickly.

Response Time

We aim to respond to all customer inquiries within 1–2 business days.

Response times may be slightly longer during weekends, public holidays, promotional events, or periods of unusually high inquiry volume.

Customer Satisfaction

Your satisfaction is important to us. If you experience any issues with your order or shopping experience, please contact us before initiating a payment dispute or chargeback. Our team is committed to working with you to find a fair and timely resolution.

We value every customer and appreciate the opportunity to assist you.

Thank you for choosing Everard Apparel. We look forward to serving you and providing an enjoyable shopping experience.